customer support

Verizon FiOS TV Launches Interactive TV Customer Support Application, "My Account"

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Verizon FiOS TV has launched an interactive TV customer support application, called My Account, that provides customers with a breakdown of their monthly bills, expiration dates for current promotions, and information on its rewards program for customers who refer family and friends to its service. "My Account is an another innovative tool that offers customers direct access to information they otherwise would have to obtain online or by calling Verizon directly," Shawn Strickland, Verizon's VP...